Privacy Policy

Introduction and Scope

This Privacy Policy, Terms & Conditions and Legal Disclaimer applies to the Global Nadar Matrimony website, mobile application, admin-assisted registration process, member dashboard, profile search, membership plans, communication tools and support services.

By accessing the website, registering through the app, submitting profile information, browsing profiles, purchasing a plan or communicating with members, you confirm that you have read, understood and agreed to this combined policy. If you do not agree, please do not use the platform.

Purpose of the Platform

Global Nadar Matrimony is a community-focused matrimonial platform created to help eligible Nadar brides, grooms and families search, shortlist, express interest and communicate for lawful matrimonial purposes.

The platform is strictly for matrimony and family-approved marriage-related communication. It is not a dating website, social networking service, friendship platform, advertising portal or place for obscene, abusive or commercial content.

Eligibility

You must be legally eligible for marriage under applicable law. A bride profile must be created only for a person who is at least 18 years old, and a groom profile must be created only for a person who is at least 21 years old, or as otherwise required by applicable law.

Profiles may be created by the member, parent, guardian or authorized family representative. The person creating or managing the profile is responsible for ensuring that the information is true, lawful and submitted with proper consent.

Information We Collect

We may collect personal and profile information such as name, gender, date of birth, age, marital status, height, religion, caste, sub-caste, mother tongue, education, occupation, income range, work location, native place, current city, family details, horoscope details, photos, identity or verification details and partner preferences.

We may collect contact details including mobile number, WhatsApp number, email address and address information. We may also collect account credentials, membership plan details, payment status, support requests, interest requests, shortlist activity, profile views and communication preferences.

When you use the website or app, we may collect technical data such as device type, browser, IP address, approximate location, app version, operating system, login time, pages viewed, search filters, crash logs, cookies and similar usage information.

Sensitive and Verification Information

Some matrimonial information may be personal or sensitive by nature, including date of birth, horoscope details, marital status, family background, photographs, identity proof, education proof or employment details. We collect these details only to provide profile creation, verification, safety, matching and support services.

We may request supporting documents or verification information when needed to confirm profile genuineness, prevent duplicate accounts, investigate misuse, process profile edits or comply with legal and operational requirements.

How We Use Information

We use information to create and manage profiles, display member details, recommend suitable matches, enable profile search, allow shortlist and interest requests, process memberships, provide support, send OTPs and service messages, improve the platform and protect members from misuse.

We may use information for fraud prevention, verification, moderation, analytics, technical maintenance, legal compliance, dispute handling, policy enforcement, customer care and internal business reporting.

We may send transactional messages through SMS, email, WhatsApp, phone call, push notification or in-app notification for OTPs, profile status, membership information, match updates, interest requests, support responses and important policy notices.

Profile Visibility and Member Sharing

Your profile information may be visible to other registered members, paid members, administrators or support staff depending on your privacy settings, membership plan, profile status and platform rules.

Some details may be partially hidden or protected, such as contact number, photos or documents, until access is allowed by plan rules, profile owner approval or administrative review. However, you understand that matrimonial profile sharing requires selected information to be visible to other eligible members.

Members who receive your information must use it only for genuine matrimonial evaluation and communication. Misuse of contact details, screenshots, photos or profile information is strictly prohibited.

Information Sharing with Service Providers

We may share limited information with trusted service providers who help us operate the platform, including hosting providers, SMS and OTP vendors, email services, payment processors, analytics providers, security tools, customer support tools, app stores, map services and verification partners.

These service providers are expected to use information only for the services they provide to us and in accordance with applicable confidentiality, security and legal requirements.

We do not sell or rent your personal information to third parties for unrelated marketing.

Payments and Membership Plans

If you purchase a paid membership, payment-related information may be processed by payment gateway or banking partners. We may store transaction reference numbers, payment status, plan name, plan duration, invoice information and related support records.

Membership benefits, pricing, validity, profile access, contact limits, renewal rules and promotional offers may change from time to time. Paid features are subject to payment confirmation, fair usage, applicable law and platform policies.

Refunds, cancellations or plan changes are handled as per the refund and cancellation policy displayed on the website or communicated by support.

Cookies and Tracking

Our website may use cookies, local storage, session identifiers and similar technologies to keep you logged in, remember language or preference settings, improve page performance, understand usage patterns and protect the platform.

You may disable cookies in your browser, but some parts of the website may not work properly without them. App-based tracking may depend on device permissions and operating system settings.

Data Security

We use reasonable administrative, technical and operational safeguards to protect member information from unauthorized access, alteration, disclosure or loss. These safeguards may include access controls, authentication, server protection, backups, monitoring and internal restrictions.

No online platform can guarantee absolute security. Members must protect their login credentials, avoid sharing OTPs, use trusted devices and immediately report suspicious activity or misuse.

Data Retention

We retain personal information for as long as needed to provide the service, maintain member records, support active or past memberships, comply with legal obligations, resolve disputes, prevent fraud and enforce our policies.

When an account is deleted or deactivated, some information may be removed from public visibility, while limited records may be retained for legal, audit, security, payment, backup or dispute-resolution purposes.

Your Rights and Choices

You may request correction of inaccurate profile information, update partner preferences, change photo visibility where available, opt out of promotional communication or request account deletion through the app, website or support team.

Certain service messages such as OTP, payment, security, profile status or important legal notices may still be sent because they are necessary for operating the platform.

Before acting on correction or deletion requests, we may verify your identity and account ownership.

Member Responsibilities

You agree to provide true, current and complete information. You must not create fake profiles, duplicate accounts, misleading profiles, profiles without consent, or profiles for persons who are not legally eligible for marriage.

You are responsible for verifying the identity, background, family details, education, profession, financial status, marital status, health information, horoscope compatibility and suitability of any prospective match before making personal or family decisions.

You must communicate respectfully and lawfully. Harassment, threats, obscene language, stalking, pressure for money, dowry demands, impersonation, blackmail or misuse of photos and contact details may result in suspension and legal action.

Restrictions on Use

You must not copy, scrape, download, sell, publish, transfer, misuse or commercially exploit profiles, photos, contact details or platform content without authorization.

You must not use bots, automated tools, data extraction systems, reverse engineering methods, hacking techniques or any activity that burdens, disrupts or damages the platform.

You must not upload illegal, obscene, defamatory, abusive, hateful, sexually explicit, fraudulent, political, promotional, copyrighted or third-party content without permission.

Profile Verification and Moderation

We may review, edit, hide, reject, suspend or delete any profile, photo, document, message, contact request or account that appears false, incomplete, inappropriate, suspicious or in violation of our policies.

Verification does not mean that we guarantee every detail of a member profile. It only means that certain checks may have been attempted or completed based on available information. Members and families must still conduct their own independent verification.

Third-Party Links and Services

The platform may contain links or integrations with external services such as payment gateways, WhatsApp, Google services, app stores, social media, analytics tools or other third-party websites.

We do not control third-party services and are not responsible for their content, availability, privacy practices, security standards, charges or terms. You should review their policies before using them.

Legal Disclaimer

Global Nadar Matrimony provides a technology platform for matrimonial discovery and communication. We do not guarantee marriage, engagement, proposal acceptance, member behavior, compatibility, authenticity of every profile detail or success of any match.

Profiles, photos, documents, horoscope information, family details, education, profession, income, property, health, marital status and other details are generally submitted by members or their representatives. We are not liable for false, hidden, outdated or incomplete information provided by members.

Any meeting, communication, exchange of personal information, proposal, engagement, marriage, financial transaction, travel, family decision or relationship decision is made at your own discretion and risk.

Limitation of Liability

To the maximum extent permitted by law, Global Nadar Matrimony, its owners, employees, partners, vendors and representatives shall not be liable for indirect, incidental, special, consequential, punitive or financial losses arising from use of the platform.

We are not responsible for disputes between members or families, failed proposals, incorrect information, misuse of contact details, third-party service failures, technical interruptions, data entered by users, or decisions made based on profile information.

Where liability cannot be excluded under applicable law, our liability shall be limited to the amount paid by you for the relevant active service period, subject to applicable law and policy.

Indemnity

You agree to indemnify and hold Global Nadar Matrimony harmless from claims, losses, damages, liabilities, costs and expenses arising from your misuse of the platform, violation of this policy, false information, unauthorized profile creation, unlawful conduct, intellectual property infringement or disputes caused by your communication with other members.

Service Availability and Updates

We try to keep the website and app available, secure and reliable. However, the platform may be unavailable due to maintenance, updates, server issues, network failures, security incidents, third-party downtime or events beyond our control.

We may add, modify, suspend or discontinue features, plans, profile visibility rules, verification requirements, communication tools or support processes at any time when needed for service improvement, safety, legal compliance or business reasons.

Suspension and Termination

We may suspend, restrict or terminate any account without prior notice if we believe the account violates this policy, creates risk for other members, contains false information, misuses data, violates law or affects platform safety.

You may stop using the service or request account deletion. Termination may limit access to profile data, contacts, messages, paid features and support history, subject to legal and operational retention requirements.

Intellectual Property

The Global Nadar Matrimony name, logo, design, software, website layout, app interface, text, graphics, icons, databases and other platform materials are owned by or licensed to us and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, rent, reverse engineer or create derivative works from the platform or its content except as expressly permitted for personal matrimonial use.

Confidentiality and Privacy of Other Members

Member profiles and contact details are shared only for genuine matrimonial evaluation. You must keep other members information confidential and must not post, forward, publish, sell or misuse it outside the intended matrimonial purpose.

If a member asks you to stop communication, you must respect that request. Continued unwanted communication may be treated as harassment and may lead to account action.

Children and Minors

Our services are not intended for minors. We do not knowingly provide matrimonial services to persons who are not legally eligible for marriage.

If we discover that a profile has been created for a minor or without required consent, we may remove the profile and restrict the account.

Force Majeure

We are not liable for delay, interruption, failure or loss caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, war, civil disturbance, government action, internet failure, power failure, cyberattack, payment gateway outage, telecom failure or third-party service disruption.

Governing Law and Jurisdiction

This policy and your use of Global Nadar Matrimony are governed by the laws of India.

Subject to applicable law, courts having jurisdiction over the business location of Global Nadar Matrimony shall have jurisdiction over disputes. We may also seek urgent legal relief in any competent court where necessary to protect members, data, intellectual property or platform safety.

Grievance and Contact

For privacy questions, account deletion, profile correction, misuse reports, legal notices or support requests, you may contact Global Nadar Matrimony through the support details provided on this page.

Please include your registered mobile number, profile ID if available, a clear description of the issue and any supporting screenshots or documents so our team can review the request properly.